How Are We Doing?

We have heard from hundreds of customers, and you can see some of the things that they have had to say below. Read their reviews and comments, and find out if Land Rover West Columbia is the right dealership for you.

Have you already been car shopping at Land Rover West Columbia? Or perhaps you came here for service. Either way you should write us a review or testimonial of your own. We would be happy to read it.

Customer Lobby
36 Reviews
4.9 out of 5 stars
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SHG 09 Jul 2016
I purchased a 2016 XJL from Jim Coleman Jaguar. The experience was easy and enjoyable. The Sales Representative Gary Pridgeon went out of his way to demo the car for us. I sat down with Chris Smith the General Manager who was friendly, professional and straight forward. We came to an agreed upon n...umber in less than 5 minutes. What I enjoyed in the negotiations was the direct, no non sense approach. Too many dealerships have you waiting for hours while the sales person shuttles between their office and the managers office. Not the case at Coleman. When I came back to the dealership to take delivery, Gary was waiting and went over the appearance of the car to show me it was fully cleaned and detailed. He was excited as we were about getting the Jaguar. I was turned over to Andrew their tech guy who showed me the basic features and offered to come to my home or office in a few weeks to answer any questions. So far my experience has been very positive. Show more
5 rate
DealerRater
SHG 09 Jul 2016
I purchased a 2016 XJL from Jim Coleman Jaguar. The experience was easy and enjoyable. The Sales Representative Gary Pridgeon went out of his way to demo the car for us. I sat down with Chris Smith the General Manager who was friendly, professional and straight forward. We came to an agreed upon n...umber within less than 5 minutes. What I enjoyed in the negotiations was the direct, no non sense approach. Too many dealerships have you waiting for hours while the sales person shuttles between their office and the managers office. Not the case at Coleman. When I came back to the dealership to take delivery, Gary was waiting and went over the appearance of the car to show me it was fully cleaned and detailed. He was excited as we were about getting the Jaguar. I was turned over to Andrew their tech guy who showed me the basic features and offered to come to my home or office in a few weeks to answer any questions. So far my experience has been very positive. Show more
5 rate
DealerRater
Diane from the "Dena" 26 Jun 2016
We were greeted and introduced to Larry S. He was very busy that day we were there, but still put us first and really took his time with us. He wanted to make sure that we were getting what we wanted and at the best deal. He was not pushy or trying to sell us a car that we didn't want. The finan...ce manager Cryus was nice, funny and made the sale go smoothly. We were in and out quickly and really love our new car. Show more
4 rate
Cars.com
Thomas 16 Aug 2015
Dealership was great. The service was also great. I bought a Mercedes from this dealership. The car was in excellent shape
5 rate
Cars.com
Ann 15 Oct 2014
They were very nice and fixed my problem without any issue. Washed the car as well while they had it.
5 rate
Cars.com
Brian 30 Sep 2014
Even though I was buying a used vehicle form another manufacturer I was treated very well and made to feel that my purchase was important to them.
5 rate
Cars.com
Paul 28 Sep 2014
Chris in the service department was very professional and quite attentive. He got me into the garage immediately and he notified me as soon as it was ready. The technician seemed highly capable and knowledgeable. I am very confident getting my Land Rover serviced at Jim Coleman where I purchased ...the vehicle. What a relief. Oh, I almost forgot to mention that I very much appreciated having a loaner car. The whole experience was made as painless as possible. I only wish that my buying experience was half as painless. Show more
5 rate
Cars.com
Joel 27 Sep 2014
I had Lisa as a service manager. She was great. Replacement of the prior service managers was a welcome change. Good job with hiring the new ones.
5 rate
Cars.com
Richard 22 Sep 2014
Chris got me in for sevice on the day that I wanted with a loaner car. i am very satisfied with Jim Coleman service.
5 rate
Cars.com
George 14 Sep 2014
LISA, IN SERVICE, WAS PROFESSIONAL, DETAILED, COMMUNICATED WELL THROUGHOUT THE PROCESS. AND SHE HAD EXCELLENT FOLLOW-THROUGH ON ALL ITEMS BIG AND SMALL. I LIVE IN VA AND DRIVE TO YOU IN MD. IT'S WORTH THE DRIVE BECAUSE THE QUALITY OF SERVICE AND INTEGRITY OF THE RELATIONSHIP IS AMAZING.
5 rate
Cars.com
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